24-Hour Crisis Lines

If you are depressed and feeling suicidal, we help you find reasons to live. If you are abused, we work with Child Protective Services and Adult Protective Services to end it. If drugs or alcohol threaten to destroy your family, we discuss options and resources without judging you.

We answer Contra Costa County’s 24-hour crisis, suicide, grief, homeless, child abuse, and elder abuse hotlines. We also answer all local calls to the National Suicide Prevention Lifeline (800.273.TALK and 800.SUICIDE), as well as calls to the Lifeline’s Spanish-speaking suicide hotline (888.628.9454).

Our agency is nationally certified by the American Association of Suicidology. In addition, we are one of six crisis centers in the U.S. that received initial funding from the federal Substance Abuse and Mental Health Services Administration (SAMHSA) to participate in a suicide follow-up call program. After somone calls our crisis lines and is assessed to be at moderate to high risk of suicide, we call them back one or more times (with their consent) to make sure that they’re still following the safety plan we worked out with them and that they continue to feel supported. Researchers at Columbia University are tracking the program and will be releasing a report soon. Initial results indicate great success.

Suicide Prevention

There’s a myth that people who talk about suicide won’t really do it. This is wrong. Before attempting suicide, many people make direct statements about their intention to end their lives or less direct comments about how they might as well be dead or that their friends and family will be better off without them. Any reference to suicide should be taken seriously.

A person who has tried to kill him/herself is especially at risk, even if previous attempts didn’t seem serious. Unless they are helped, they may try again and the next time could be fatal. For more information, go to:

Information on other issues

To view monthly and fiscal year-to-date statistics for our crisis lines, click here.