What is 211? An easy-t0-remember three-digit number that serves as our community’s comprehensive and confidential resource hotline, 24/7.
Every year, National 211 Day is celebrated on February 11, too recognize the more than 200 211s located throughout the United States and to increase awareness of this vital service that connects people with essential health and human services 24 hours per day, 365 days per year.
Used by millions of people every day, 211 offers access to free and confidential crisis and emergency counseling; disaster assistance; food, health care, and insurance assistance; stable housing and utilities payment assistance; employment services; veteran services; COVID-19 resources, and childcare and family services.
In 2019, U.S. 211s answered more than 11 million calls and close to 450,000 texts, chats, and emails, making more than 14 million connections to life-changing support and resources.
Locally, 211 services are provided by the Contra Costa Crisis Center, available by phone and text 24/7.
Do you need help, or do you know someone who needs help?
Call 211 today or text HOPE to 20121 to speak to a trained specialist. Help is available in multiple languages.