What happens when you contact 211?

Have you ever wondered what happens when you call (or text) 211? We are pleased to share this new video, created by a volunteer Monte Vista High School student, Ethan, explaining how 211 works. It shares some general info, and walks through a specific example so you will see the steps and connections to resources and how the overall process moves along. Take a look!

211 is here for you 24/7. If you, or someone you care about needs help – whether it’s transportation, food, mental health, eviction/rent, quitting smoking, or something else – remember to start with 211! Text HOPE to 20121 or call 211, anytime, night or day.