About
Crisis Line volunteers provide active listening, emotional support and community resources to people who are in crisis, depressed, suicidal, grieving, homeless, mentally ill, or looking for resources.
Training
A 54-hour training program prepares new volunteers to answer our 24-hour crisis lines and our information & referral line. We provide additional in-service trainings throughout the year. We have not yet finalized the dates of the next Call Center Training. The earliest possible start for the next training might be mid 2022. Once volunteers have completed the classroom training and the on-site mentored training in our call center, we ask volunteers to serve a 4-hour shift once a week for a year. This is our usual practice. To receive more information about serving in our call center and to learn about any alternative arrangements regarding volunteering in our call center, please register to attend a monthly Volunteer Orientation Meeting.
Contact
For more information, contact the main business line at (925) 939-1916.